Return and Refund Policy
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
- Discounted items are final and cannot be returned or exchanged
- Returned items must be returned in original product packaging
- Returned items must have no visible signs of wear or use
- Sunday Cartoons “Draw My Dog” service is non-refundable
To initiate a return, please complete the following steps:
- Reply to your order confirmation email to request which products you would like to return
- Send all return items back to Sunday Cartoons, LLC via USPS mail with tracking.
- Reply to your order confirmation email with the verified tracking number
- You will receive your refund within 5 business days of Sunday Cartoons, LLC receiving the returned product(s).
- Sunday Cartoons, LLC does not pay for return shipping
- There is no re-stocking fee.
- Items lost or damaged in the mail are not refundable. It is important that all items are mailed via USPS with tracking for this reason.
- If you have further questions, please contact us at email@example.com